Showing posts with label vodafone australia. Show all posts
Showing posts with label vodafone australia. Show all posts

Tuesday, November 20, 2012

Why I Quit Vodafone


5 Months ago I did something I haven’t done in years – I changed my mobile phone provider. This wasn’t because I found a better deal elsewhere, had reached the end of a contract, changed where I lived or anything of that ilk. I left Vodafone Australia for a multitude of reasons that essentially came down to the fact that they couldn’t even provide me with the basic services most people take for granted. Since doing my own reading around social networking I’ve realised that the term ‘most people’ needs to be redefined to ‘people who aren’t on Vodafone’.

I joined Voda a while ago, from Optus. My ex girlfriend worked for them and could get me a good deal on a prepaid package and a new handset when it really was time for me to get one. I should have seen it coming then to be honest. I got the phone home and within a week I could barely get half a bar of reception in my own house. The ex and I returned to my local Vodafone store to receive no analysis of ANYTHING, I was just handed a new handset. For a while this seemed ok until it all started again. I know from back in the early Optus days that my house seems to be at the fringes of about 4-5 different reception areas, and the phone constantly changes between them depending on what room of the house I’m in and no doubt which way the wind is blowing. I ended up taking my SIM card out of the phone and putting it in an older model I got off my brother, and for a while things were fine..... For a while.....